Updating your Tractive GPS tracker ensures you receive the latest features, improved GPS accuracy, enhanced battery performance, bug fixes, and better overall reliability. Tractive delivers firmware updates through the Tractive GPS app, and in some cases you'll receive an in-app prompt when a new update is available.

This guide explains how to update Tractive GPS, install the latest firmware, and troubleshoot common update issues.

Why Update Your Tractive GPS?

Keeping your Tractive GPS tracker updated helps improve:

• GPS tracking accuracy
• Device stability
• Battery optimization
• Bluetooth connectivity
• Bug fixes
• Overall tracking performance

Regular firmware updates help ensure your tracker performs at its best.

Before Updating Your Tractive GPS

Before starting the update:

• Charge the tracker to at least 20% battery.
• Enable Bluetooth on your smartphone.
• Keep the tracker turned on.
• Place the tracker next to your phone.
• Keep the Tractive app open during the update.

These steps help ensure the firmware update completes successfully.

Step 1: Update the Tractive GPS App

Before updating the tracker, install the latest version of the Tractive app.

For iPhone

1. Open the App Store.
2. Search for Tractive GPS.
3. Tap Update if available.
4. Wait for the installation to finish.
5. Launch the app.

For Android

1. Open the Google Play Store.
2. Search for Tractive GPS.
3. Tap Update.
4. Open the updated app.

Using the latest app version improves compatibility with new firmware.

Step 2: Connect Your Tractive GPS Tracker

1. Turn on the tracker.
2. Enable Bluetooth on your phone.
3. Open the Tractive app.
4. Sign in to your account.
5. Make sure the tracker appears as connected.

Keep the tracker close to your phone throughout the update.

Step 3: Install the Firmware Update

If a firmware update is available:

1. Open the Tractive app.
2. Follow the update notification.
3. Tap Update.
4. Leave the app open.
5. Keep the tracker next to your phone.
6. Wait until the installation finishes.

Do not close the app or turn off Bluetooth during the update.

Step 4: Wait for the Update to Finish

During installation:

• Keep the tracker powered on.
• Do not move it far from your phone.
• Avoid closing the Tractive app.
• Wait until you receive a completion message.

Interrupting the update may cause the installation to fail.

Step 5: Verify the Update

After the update:

1. Open the Tractive app.
2. Check that the tracker connects normally.
3. Verify that location updates are working.
4. Test Live Tracking if needed.

Your tracker should now be running the latest available firmware.

Fix Common Tractive GPS Update Problems

Tractive GPS Update Not Starting

Try:

1. Charge the tracker above 20%.
2. Turn Bluetooth off and back on.
3. Restart your phone.
4. Reopen the Tractive app.
5. Try the update again.

Tractive GPS Update Failed

Try:

• Keep the tracker close to your phone.
• Maintain a stable internet connection.
• Leave the app open during installation.
• Restart the tracker and retry.

Tractive Keeps Asking to Update

If you continue receiving update prompts:

1. Restart the tracker.
2. Restart your smartphone.
3. Check for app updates.
4. Retry the firmware update.

If the update did not complete successfully, Tractive may prompt you again later.

Tractive GPS Not Working After Update

Try:

1. Restart the tracker.
2. Restart your smartphone.
3. Check Bluetooth connectivity.
4. Verify your internet connection.
5. Open the Tractive app again.

Tips for Successful Tractive GPS Updates

Follow these recommendations:

• Keep the tracker charged above 20%.
• Always use the latest Tractive app.
• Enable Bluetooth before updating.
• Keep the tracker next to your phone.
• Maintain a stable Wi-Fi or mobile internet connection.
• Do not interrupt the update process.

Frequently Asked Questions

How do I update my Tractive GPS tracker?

Open the Tractive app, keep Bluetooth enabled, ensure the tracker has at least 20% battery, place it next to your phone, and follow the in-app update prompt.

Can I manually download Tractive firmware?

No. Tractive firmware updates are delivered through the Tractive mobile app rather than as separate downloadable files.

Why won't my Tractive GPS update?

The update may fail because of low battery, Bluetooth being disabled, the tracker being too far from your phone, or an unstable internet connection.

How long does a Tractive GPS update take?

Most firmware updates take only a few minutes, depending on your connection and the size of the update.

Does updating Tractive improve GPS performance?

Yes. Firmware updates often include improvements to tracking accuracy, stability, battery performance, and bug fixes.

Conclusion

Updating your Tractive GPS tracker is a quick process that helps keep your device secure, reliable, and accurate. Ensure your tracker is charged, Bluetooth is enabled, and the Tractive app is up to date before beginning the installation.

If the update does not complete successfully, restart the tracker, keep it close to your phone, and try again. Regular firmware updates help deliver the best GPS tracking experience.