Updating your Tractive GPS software helps keep your tracker running smoothly with the latest performance improvements, bug fixes, enhanced GPS accuracy, better battery optimization, and improved connectivity. Tractive software updates are delivered through the Tractive GPS mobile app, so you don't need to manually download software files.

This guide explains how to update Tractive GPS software, install the latest firmware, and troubleshoot common software update problems.

Why Update Tractive GPS Software?

Installing the latest software can improve:

• GPS tracking accuracy
• Device stability
• Battery performance
• Bluetooth connectivity
• Cellular communication
• App compatibility
• Security and bug fixes

Regular software updates help your Tractive tracker perform reliably.

Before Updating Tractive GPS Software

Before starting the update:

• Charge the tracker to at least 20%.
• Turn on Bluetooth on your smartphone.
• Install the latest Tractive app.
• Keep the tracker powered on.
• Place the tracker next to your phone.
• Connect your phone to a stable Wi-Fi or mobile data network.

These preparations help ensure the update installs successfully.

Step 1: Update the Tractive Mobile App

Before updating the tracker software, make sure you're using the latest version of the Tractive app.

For iPhone

1. Open the App Store.
2. Search for Tractive GPS.
3. Tap Update if available.
4. Launch the updated app.

For Android

1. Open the Google Play Store.
2. Search for Tractive GPS.
3. Tap Update.
4. Open the updated app.

Keeping the app updated ensures compatibility with the latest tracker software.

Step 2: Connect Your Tractive Tracker

Follow these steps:

1. Turn on your Tractive tracker.
2. Enable Bluetooth on your smartphone.
3. Open the Tractive app.
4. Sign in to your account.
5. Confirm that your tracker is connected.

Keep the tracker close to your phone during the update process.

Step 3: Install the Software Update

If a software update is available:

1. Open the Tractive app.
2. Wait for the software update notification.
3. Tap Update.
4. Keep the app open.
5. Leave Bluetooth enabled.
6. Wait for the installation to finish.

Do not close the app or move the tracker away from your phone until the update completes.

Step 4: Wait for Installation to Complete

During the update:

• Keep the tracker powered on.
• Keep Bluetooth enabled.
• Do not interrupt the installation.
• Wait until the app confirms the update is complete.

Software updates are installed automatically once transferred to the tracker.

Step 5: Verify the Software Update

After the update:

1. Open the Tractive app.
2. Confirm the tracker connects successfully.
3. Verify the latest location updates.
4. Test LIVE Tracking if needed.

Your tracker should now be running the latest available software.

Fix Common Tractive GPS Software Update Problems

Software Update Not Starting

Try these steps:

1. Charge the tracker above 20%.
2. Turn Bluetooth off and back on.
3. Restart your smartphone.
4. Reopen the Tractive app.
5. Try updating again.

Software Update Failed

If installation fails:

• Keep the tracker close to your phone.
• Check your internet connection.
• Leave the app open.
• Restart the tracker.
• Retry the update.

Tractive Keeps Requesting a Software Update

If you continue receiving update prompts:

• Complete the update without interruption.
• If the update didn't install successfully, another prompt will normally appear later.
• If the update loop continues, contact Tractive Support.

Tractive GPS Not Working After Software Update

Try:

1. Restart the tracker.
2. Restart your smartphone.
3. Verify Bluetooth is enabled.
4. Check your internet connection.
5. Open the Tractive app again.

If GPS still isn't updating, take the tracker outdoors and enable LIVE Tracking to allow it to reacquire GPS signals.

Hard Reset if Software Problems Continue

If software issues persist:

1. Connect the tracker to its charger.
2. Make sure it is powered on.
3. Quickly press the power button 10 times.
4. Wait for the LED to flash and the tracker to restart.
5. Take the tracker outside and enable LIVE Tracking to verify normal GPS operation.

A hard reset does not erase your account or tracking history and can resolve temporary software issues.

Tips for Successful Software Updates

Follow these recommendations:

• Keep the tracker charged before updating.
• Enable Bluetooth throughout the update.
• Keep the tracker close to your smartphone.
• Use a stable internet connection.
• Do not close the Tractive app during installation.
• Install updates as soon as they become available.

Frequently Asked Questions

How do I update Tractive GPS software?

Open the Tractive app, keep Bluetooth enabled, ensure the tracker has at least 20% battery, place it next to your phone, and follow the on-screen software update instructions.

Can I manually download Tractive GPS software?

No. Tractive software updates are delivered through the Tractive app. Manual software downloads are not available.

Why won't my Tractive GPS software update?

Common causes include low battery, disabled Bluetooth, poor internet connectivity, the tracker being too far from your phone, or an interrupted installation.

How long does a Tractive software update take?

Most software updates are completed within a few minutes, depending on the update size and connection quality.

Does updating Tractive GPS software improve performance?

Yes. Software updates typically improve GPS accuracy, connectivity, battery life, stability, and overall tracker performance.

Conclusion

Updating your Tractive GPS software is a simple process completed through the Tractive mobile app. Keep your tracker charged, Bluetooth enabled, and the tracker close to your smartphone throughout the installation.

If the update fails or the tracker experiences issues afterward, restart the device, perform a hard reset if necessary, and retry the update. Regular software updates help ensure accurate GPS tracking, reliable connectivity, and optimal overall performance.